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Hotel F&B

Run hotel F&B like a restaurant group, not a department

Restaurant, bar, banquet, mini-bar — each outlet has its own rhythm. But the PMS sees it all as one line. EYP Ops gives your F&B team operational independence without losing integration.

The Challenge

How hotel F&B loses visibility

PMS isolation

Your property management system knows rooms, not recipes. F&B cost data lives in a spreadsheet that nobody trusts by the end of the month.

Complimentary meals are a black hole

Breakfast included, staff meals, VIP amenities, event tastings — these are real food costs that often aren't tracked against any budget.

Multiple outlets, no comparison

The restaurant, the pool bar, and the banquet kitchen all buy from the same suppliers but report to different managers. Nobody has a consolidated view.

Banquet over-ordering

Events are quoted at a fixed per-head price but ingredients are ordered loosely. Over-ordering is invisible until the event P&L is done — if it's done at all.

Mini-bar is always wrong

Mini-bar consumption is logged by housekeeping, not operations. Reconciliation between the two systems is manual and never accurate.

No cost-per-cover visibility

You know total F&B revenue. You don't know whether the restaurant's lunch service covers its ingredient cost.

How EYP Ops Helps

Operational independence for every F&B outlet

Multi-outlet + revenue centers

Restaurant, bar, banquet, and mini-bar each run as a separate outlet in EYP Ops. Costs, stock, and recipes are tracked independently.

  • Separate inventory and recipe library per outlet
  • Inter-outlet transfers (kitchen → bar, kitchen → banquet)
  • Consolidated hotel-level F&B cost report

Complimentary meal tracking

Every complimentary meal, staff meal, and amenity is logged as a documented transaction — not written off as unexplained variance.

  • Staff meal module with daily log
  • Complimentary category in waste/usage recording
  • Cost allocated to budget line, not lost to variance

PMS integration via CSV import

No API integration required. Export your PMS revenue report as CSV, import into EYP Ops, and match it against actual F&B consumption.

  • Revenue import from Opera, Protel, Mews CSV exports
  • Revenue matched to outlet and service period
  • Food cost % calculated against PMS revenue automatically

SSO & department access control

F&B manager, outlet supervisors, purchasing, and finance — each role sees only what they need.

  • Role-based access: VIEWER, OPERATOR, ADMIN
  • Outlet-level data isolation per user
  • SSO available on ENTERPRISE plan for hotel IT integration

Banquet & event costing built in

Quote per-head, track actual consumption, see event-level P&L.

A banquet event for 200 covers is quoted at AED 180 per head. The menu is mapped to recipes in EYP Ops. When the kitchen runs production for the event, actual ingredient consumption is recorded. After the event, you can see: quoted COGS vs. actual COGS, variance per dish, and whether the event was profitable at the agreed per-head price — before accounting closes.

Modules included

ORDERS
Centralized hotel purchasing, supplier management, delivery receiving
INVENTORY
Multi-outlet stock, production records, transfers, complimentary tracking
FINANCE
Supplier balances, F&B cost vs. revenue, per-outlet reporting
Recommended Plan
PRO — ENTERPRISE for SSO
Multi-outlet, all modules, complimentary tracking, PMS CSV import. ENTERPRISE adds SSO for hotel IT.
View Plans

Give your F&B team real operational data

Book a demo. We'll walk through your outlet structure, your PMS export format, and how complimentary meal tracking would work in your property.